Published 23 September 2026
1. The exchange has ceased to operate. The Ultorex exchange stopped trading and withdrawals on 7 July 2026 and will not resume. This page replaces the exchange website.
2. The company's affairs are being placed before the Court. Ultorex LLC is a company formed in Saint Vincent and the Grenadines. A petition is being presented to the High Court of Justice of Saint Vincent and the Grenadines for the company to be wound up under the supervision of the Court and for independent liquidators to be appointed. When the petition has been presented and a hearing fixed, a further notice will be published here giving the date.
3. What a liquidation means for you. If the Court makes the order, liquidators appointed by the Court will take control of the company's affairs and assets. Customers' claims will be dealt with by the liquidators in accordance with the law of Saint Vincent and the Grenadines. The liquidators will publish, on this page and by other means the Court may direct, how claims are to be made and by when. Nothing you need to do now will be lost by waiting for that notice.
4. What you should do now.
Keep every record you have of your dealings with the exchange: your account details, your transaction and balance history, screenshots, emails and messages. Do not rely on the exchange to hold them for you.
Do not send any funds, cryptocurrency or personal information to any account, address or person in response to any message that claims to come from Ultorex, from its liquidators, or from anyone offering to recover your funds. No such person has been authorised.
Do not act on any offer of a refund, a settlement, a buy-back or a "recovery service". Ultorex LLC has not authorised any person to make any such offer.
5. What you cannot do now. Individual enquiries cannot be answered at this stage. There is no telephone line, help desk or email address for customer enquiries. When the liquidators are appointed they will publish how to contact them.
6. Where to look for updates. This page. The X account @UltorexOfficial. No other website, page, account or channel is authorised to publish information on behalf of Ultorex LLC.
7. Personal data. Customer records held by the company are preserved and will pass to the liquidators. They will not be used for any purpose other than the liquidation.
This notice is published on behalf of Ultorex LLC by the person responsible for its affairs pending the appointment of liquidators, on the advice of the company's legal practitioners in Saint Vincent and the Grenadines. It is not legal advice to any customer.
Published 29 September 2026
1. The position has not changed. The notice published on this page on 23 September 2026 remains the company's position. The exchange has closed and will not reopen. Accounts cannot be accessed and no withdrawals can be made — by anyone. Every customer is in the same position, and no customer is being treated differently from any other.
2. Why you cannot log in. The exchange's systems were closed with the exchange. The customer records and the balances recorded at the closure are preserved. They will be given to the liquidators, if the Court appoints them, and it is the liquidators who will deal with claims.
3. The Court. The petition for the liquidation of Ultorex LLC by the High Court of Justice of Saint Vincent and the Grenadines is being finalised. When it is presented, the date, the claim number and the date fixed for the hearing will be published here. The petition is a public court document, and the grounds on which the company asks to be wound up will be set out in it.
4. What you should do. Nothing, except keep your own records — your account details, transaction and balance history, screenshots, emails and messages. You do not need to register your claim with anyone now, and nobody is entitled to ask you to.
5. What you should not do. Do not send funds, cryptocurrency, documents or personal information to anyone who contacts you about your account, however they describe themselves. No person has been authorised by Ultorex LLC to contact customers, to offer a refund, recovery, settlement or buy-back, or to collect claims. Report any such approach to the police in your country.
6. Why individual messages are not answered. Individual enquiries cannot be answered before liquidators are appointed, because no one is in a position to tell any customer anything that is not true of every customer. Silence in reply to a message is not indifference; it is the same rule applied to everyone.
7. Next update. On or before 13 October 2026, here and on the X account @UltorexOfficial, unless the petition is presented sooner, in which case an update will be published the same day.
Published on behalf of Ultorex LLC by the person responsible for its affairs pending the appointment of liquidators, on the advice of the company's legal practitioners in Saint Vincent and the Grenadines.